Victorian Energy Upgrades
Planet Green Australia is always available to assist both existing and new customers. Please feel free to reach out to us anytime using the contact details below. We are happy to help with any enquiries
Brochures
Heating & Cooling
- Midea
- Split System
- VRF system
- Ducted System
- Mitsubishi
- Split System
- Ducted System
Terms & Conditions
Privacy Policy
Hot Water Systems
General Enquiries
1300 515 467
Email Address
upgrade@planetgreenaustralia.com.au
WhatsApp contact
0461785017
Business Hours
Monday -Saturday : 9:00AM – 5:30PM
Need Assistance?
Whether you have a question about our products, rebates, or services, our team is here to help. Get in touch with us and we’ll respond as soon as possible.
Frequently Asked Questions
1. What is the VEU Program?
The VEU Program helps Victorian households and businesses save on energy
costs through discounts on energy-efficient products and services.
2. Who runs the VEU Program?
It is regulated by the Essential Services Commission (ESC).
3. What are the benefits of the program?
o Lower energy bills
o Reduced greenhouse gas emissions
o Access to discounted or free energy-efficient upgrades
4. Who can participate?
All Victorian households and businesses are eligible, depending on the specific
upgrade.
5. Can renters join the program?
Yes, but landlord consent may be required for certain upgrades.
6. Are businesses eligible?
Yes, all businesses, including small and large, can benefit.
7. What upgrades are available?
o LED lighting
o Energy-efficient appliances
o Hot water systems
o Heating and cooling systems
o Weather sealing
8. Are the products guaranteed?
Yes, all products meet Australian standards and include warranties.
9. How does it work?
Contact an accredited provider, who will guide you through the free assessment
and upgrade process. Planet Green Australia is an accredited provider.
10. Do I need to pay upfront?
Most upgrades are subsidized or free, depending on the provider and product.
11. How long does it take?
Timeframes vary depending on the upgrade and provider availability.
12.Am I obligated to proceed after the assessment?
No, there’s no obligation to proceed after a free assessment.
13. Can I choose my provider?
Yes, you can pick from accredited providers under the program.
14.What if I’ve already upgraded a product?
Further discounts or rebates may not be available for the same product type.
15. How do I find an accredited provider?
Visit the VEU Program website for a list of approved providers.
16.What if I have issues after the upgrade?
Contact the provider. Licensed professionals ensure quality and safety.
17. Is the VEU Program available outside Victoria?
No, it’s only for Victorian households and businesses
